Practice Profile
Region
Arizona
SPECIALTY
Primary Care
PHYSICIANS
3
LOCATIONS
5
GreenSense Billing's Solutions
- Charge Review
- Claim Submission
- Denial Management
- A/R Follow-up
Dr. Timothy, Primary Care Physician in Arizona
Dr. Timothy, a renowned primary care physician based in Arizona, faced a challenging situation with his revenue cycle management back in 2021. His practice had accumulated billions in accounts receivable during covid, primarily due to coding errors and claims being sent to the wrong insurance companies by their former medical billing company.
He then conducted a billing audit with several medical billing vendors, ultimately choosing GreenSense Billing to take over his entire Revenue Cycle Management.
After recognizing the severity of the issues, our team quickly set to work, employing strategic measures to tackle and rectify the existing billing errors and streamline his revenue cycle for improved efficiency and accuracy.
Dr. Timothy’s Challenges
- Substantial A/R backlog due to incorrect insurance claim submissions.
- Inefficient Revenue Cycle Management process.
- Inadequate resources for denial management.
- Focus diverted from patient care to administrative issues.
GreenSense Billing's Solutions
- We conducted a comprehensive audit of Dr. Timothy's existing RCM processes.
- Identified and corrected erroneous claims.
- Streamlined claim submission and insurance verification processes.
- Worked on their denied claims.
- Trained in-house staff on effective billing practices.
Results
The table below illustrates the significant improvements in Dr. Timothy's practice's financial health post-implementation:
| Metrics | Before Outsourcing | After Outsourcing | Improvement |
|---|---|---|---|
| Average Monthly A/R | $3 Billion | $500 Million | -83% |
| Claim Denial Rate | 20% | 5% | -75% |
| Average Revenue | - | 30% | 30% Increase |
| Administrative Efficiency | Low | High | Significantly Improved |
Outsourcing the Revenue Cycle to GreenSense Billing transformed Dr. Timothy's practice. We not only recovered a significant portion of the unpaid accounts receivable but also increased the average monthly revenue by 17%.
As a result, the practice now has a more efficient administrative process, allowing Dr. Timothy to focus on providing top-notch care to his patients.
Dr. Timothy’s Review
I can confidently say that GreenSense Billing is a trusted medical billing service company. These guys revolutionized my practice's finances, and I am very happy with their services. I highly recommend them for any healthcare professional seeking reliable financial management.