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Ethics in Medical Billing Services during COVID-19 Pandemic

The COVID-19 (Coronavirus) pandemic has sent the world in a flurry and the US has been affected the worst by the health crisis. The COVID-19 pandemic has called for unprecedented challenges for the US healthcare industry. Many medical facilities were in turmoil to protect their staff and have the necessary medical equipment readily available for the growing number of patients. Medical billing and coding services have seen an increase in new clients that require medical billing for their facility. By now over a million reported cases of the novel Coronavirus have been confirmed. The global pandemic has seen the bravery, perseverance, and insurmountable courage of the health care workers working at the front line of this highly contagious disease.

The use of a ventilator in a large-sized hospital can cost up to $39,000. The COVID-19 shelter in place situation has caused medical billing companies to work remotely to honor the global quarantine call for self-isolation. The healthcare industry is capitalizing on the huge healthcare crisis by charging exorbitant amounts for Coronavirus treatment. Furthermore greater inter-country alliances are helping in thwarting the emotional impact of the disease on the general public. Remote work situations are keeping a few industries steady but as the nature of medical billing and coding is such that there can be no room for absence or pause. More and more providers and health care organizations are outsourcing their medical bills to professional medical billing and coding companies to get their reimbursements promptly.

Medical billing Industry Ethical Considerations

As soon as the public health emergency was announced almost all medical billing service providers went home-based due to the need for self-protection. Medical billing and coding specialists are used to working with time constraints and understand the sensitivity of claim resolutions when dealing with reimbursement backlogs appropriately. As health care workers care for increasing number of patients with COVID-19 sending the bills to insurance companies has mounted additional pressure on health care providers to get paid on time in the wake of this health care emergency.

Documentation of Medical Billing Remote Work Guidelines

Medical billing companies are directly linked to insurance payers, providers, and patients. They have streamlined ethical guidelines to protect their workers and uphold the greatest quality of medical billing services as well. As the healthcare industry has no disparity between age, race, gender, or the financial status of a patient they have been working diligently to provide ample cushion to patients. To boost the morale of their medical billing team most companies have incentivized their performance through the comfort and safety of their own homes.  Medical billing companies have thus documented the workflows that are required to be performed with the highest precision and accuracy.

Ethical Medical Billing and Coding Preparedness

Most medical billing companies have well informed their staff of any unforeseen ambiguities that may occur during their medical billing and coding duties. Most companies have enhanced roster systems to avoid employee furloughs that could impact productivity. Measures to have quantifiable assessments regarding the administrative and streamlined medical billing tasks have been introduced. Medical billing companies are working tenaciously to provide innovative solutions to providers for them to receive timely payments. Using the right codes to bill for the treatment the Coronavirus patients have received is necessary for ethical medical billing and coding practices.

Medical Billing Companies have Improvised on Health Care Technology

Acting ethically while introducing new mechanisms that might boost medical billing profitability is one core competence that medical billing service providers aim for. As there are worldwide changes in economic situations medical billing companies in the US have introduced new dynamic telehealth options at cost-effective rates to support practices. Challenges such as keeping up to pace with the new health care trends and having a pricing module that is buyer friendly is of utmost importance. Health care technological advancements have flooded the market that upholds the new medical billing structure for COVID-19 cases.

Medical Billing Companies are Revising their Pricing

In the wake of the global pandemic, most medical billing companies are providing lower pricing with bundle offers that include Practice Management Software, EHR, Telemedicine Software, Appointment Scheduling Software, and Clearinghouse Software Services that are cost-effective and efficient. Most providers are at a crossroads to provide services and also get their reimbursements. Treatment of the Coronavirus is highly expensive most medical billing companies are seeing an increase in clients seeking cost-effective revenue cycle management software.

Medical Billing Companies are Practicing Ethical Services

Professional Medical Billing and Coding Experts are in high demand by huge health care organizations, provider offices, and home-based physicians with heaps of medical bills flowing in. Medical billing companies are fully aware of the pressure on doctors to perform medically necessary services and get reimbursed in time. Medical billing companies are providing support to providers in ethical and informed decision making about patient billing.

Allocating Adequate Medical Billing Personal for COVID-19

As there is a dearth of adequate means to thwart the global pandemic medical billing companies are making sure they have adequate resources to comply with healthcare billing challenges. Many medical billing companies are creating strategies to re-allocate sufficient personnel to perform their duties. Taking on additional staffing can prove to be a decision that needs more thought and action. Most health care organizations have called on former employees to deal with the pandemic for extra support. Medical billing companies on the other hand are micro-managing and upgrading their workflows for more efficiency.

GreenSense Billing is proud to support multi-specialty providers, large scale hospitals, nursing homes, and all home-based physicians looking for the best medical billing options. We are working resolutely to provide medical billing services during the COVID-19 pandemic. Our revolutionary telemedicine software is extremely popular amongst our clients, along with our practice management software, and cloud-based EHR software that is a state-of-the-art solution for all your medical billing needs.


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